notifications-admin/app/templates/views/about/join-notify.html

{% extends "base.html" %}

{% set page_title = "Join Notify" %}

{% block per_page_title %}
{{page_title}}
{% endblock %}

{% block content_column_content %}
<!-- {% with title=page_title %}{% include "components/best-practices/nav_breadcrumb.html" %}{% endwith %} -->
<section class="usa-prose">
  <h1>{{page_title}}</h1>
  <h2>Who is Notify.gov for?</h2>
  <p>
    Government agencies at any level of government who deliver <b>federal programs</b> are able to use Notify.gov. Those
    who sign up to new Notify.gov become our partners.
  </p>
  <p>
    All <b>federal agencies</b> are invited to use Notify.gov to send text messages to their employees, other federal
    agencies, or to the public.
  </p>
  <p>
    Non-federal agencies (state, local, territorial, or tribal governments) who administer or deliver federally-funded
    services may qualify to use Notify.gov. These programs must specify which federal program the messages they want to
    send are related to. The Notify.gov team confirms our authority to work with these programs as part of our
    agreements process.
  </p>
  <h3>What partners receive</h3>
  <p>
    To use Notify.gov to send messages (outside of our Trial Mode), partners sign a one-year Memorandum of Understanding
    with us. This is a basic agreement outlining our relationship and responsibilities.
  </p>
  <p class="padding-bottom-3"><b>Our core, no-cost, service offering includes:</b></p>
  {% set product_highlights = [
  {
  "svg_src": "#chat",
  "card_heading": "Up to 250,000 messages to use over your first year*",
  },
  {
  "svg_src": "#phone",
  "card_heading": "One toll-free sending phone number",
  },
  {
  "svg_src": "#forum",
  "card_heading": "An easy-to-use web-based interface for sending bulk or individual messages",
  },
  {
  "svg_src": "#assessment",
  "card_heading": "Dashboards and downloadable reports for tracking message delivery",
  },
  ] %}
  <ul class="usa-icon-list">
    {% for item in product_highlights %}
    <li class="usa-icon-list__item">
      <div class="usa-icon-list__content padding-left-0">
        <div class="usa-icon-list__icon display-flex flex-align-start">
          <svg aria-hidden="true" focusable="false" role="img" class="icon-list">
            <use xlink:href="{{ asset_url('img/sprite.svg') }}{{ item.svg_src }}"></use>
          </svg>
          <b>{{item.card_heading}}</b>
        </div>
        <p class="indented-paragraph">{{item.p_text}}</p>
      </div>
    </li>
    {% endfor %}
  </ul>
  <p class="font-body-xs">*We plan to offer plans with additional messages soon; please contact us if you need more
    messages so that we can understand your use case!</p>

  <h2>How to get started</h2>
  <div class="usa-summary-box maxw-tablet __web-inspector-hide-shortcut__" role="region"
    aria-labelledby="summary-box-contact-us">
    <div class="usa-summary-box__body">
      <div class="usa-summary-box__text">
        <p> For partnership inquiries see, <u>Join Notify</u> or contact us at <br><a
            href="mailto:tts-notify@gsa.gov">tts-notify@gsa.gov</a>.</p>
      </div>
    </div>
  </div>
  <p>If your organization is interested in using Notify.gov, please submit</p> [this form/the info below].
  <p>
    Interested in trying Notify.gov before signing an agreement? We can provide qualifying partners with access to Trial
    Mode to review Notify.gov features before deciding. In Trial Mode, you can test sending messages, explore the
    personalization and customization features, and review sample delivery reports.
  </p>
  <h4>Tell us about your program</h4>
  <p class="padding-bottom-3">
    Let’s determine if Notify.gov is a good fit for your organization. To <b>get started</b>, we’ll ask you for
    information such as:
  </p>
  {% set bullet_items = [
  "Organization name and type",
  "Point of contact’s name and email address",
  "Your associated federal funding, program, or authority",
  "The program(s) you want to text about",
  "Who you are planning to text",
  "What you’d like to achieve by texting these people",
  "The estimate number of texts you’d like to send in the first year",
  "Who would you like to include on the Trial Mode account?",
  "Provide the official government email address to invite your team members",
  "When would you like to send your first text(s)?"
  ] %}
  <ul class="usa-icon-list padding-bottom-2">
    {% for item in bullet_items %}
    <li class="usa-icon-list__item">
      <div class="usa-icon-list__icon display-flex flex-align-start">
        <svg class="usa-icon checkmark-icon icon-list" aria-hidden="true" focusable="false" role="img">
          <use xlink:href="{{ asset_url('img/sprite.svg') }}#check"></use>
        </svg>
        <b>{{ item }}</b>
      </div>
    </li>
    {% endfor %}
  </ul>
  <a href="https://docs.google.com/forms/d/e/1FAIpQLSdZvsPndZaLeFBTtIxvDCx0Rdjyhln_dWXSLSwfgKw4ftEslw/viewform"
    class="usa-button margin-bottom-3">Get started</a>
  <hr class="maxw-tablet margin-left-0">
  <h2>Next Steps</h2>
  <p>
    Our team will review the information you provide, and follow up with any questions. We’ll contact you no matter your
    qualification status.
  </p>
  <p>
    We provide you a one-year, Memorandum of Understanding (MOU). To text the public fully in Live Mode, your
    organization will need to sign our MOU.
  </p>

  <h3 class="padding-bottom-3">Getting Started FAQs</h3>
  {% set accordion_content = [
  {
  "heading": "What if I need more than 250,000 messages?",
  "p_text": "Plans that include additional messages for a fee will be available soon. We want to design these plans
  based on our partners’ needs, so please contact us if you hope to be able to send more messages, we’d like to talk
  with you.",
  "position": "b-a1",
  },
  {
  "heading": "What phone numbers can my agency send to?",
  "p_text": "Right now, Notify.gov supports sending messages to North American numbers (+1). If you’d like to send to
  international numbers, we want to hear from you.",
  "position": "b-a2",
  },
  {
  "heading": "Can we send from a shortcode or an existing customer service number?",
  "p_text": "At this time, Notify.gov provides toll-free service numbers. We will be exploring offering shortcodes in
  the near future. If you wish to send from an existing phone number owned or operated by your agency, this is something
  that might be possible in the future, but is not currently on our roadmap.",
  "position": "b-a3",
  },
  {
  "heading": "Can we use API integrations with Notify?",
  "p_text": "While public API integrations are not yet available, we are working on enabling these. If you're looking
  for this feature we want to hear from you.",
  "position": "b-a4",
  },
  {
  "heading": "My IT team has questions about how Notify.gov is built, where can I direct them to more information?",
  "p_text": "To understand how Notify.gov works, see our Security page for the basics. If your IT team needs more
  information we’re happy to share a larger security package upon request.",
  "position": "b-a5",
  },
  {
  "heading": "How does Notify.gov support our records retention policy?",
  "p_text": "We are not a System of Record. For more see our Security page.",
  "position": "b-a6",
  },
  {
  "heading": "My OGC is asking about consent, where can I get more information for them?",
  "p_text": "Text message notifications are governed by the Telephone Consumer Protection Act. Different levels of
  government have different consent requirements. Download and share our overview of the TCPA with your legal counsel as
  a starting point.",
  "position": "b-a7",
  },
  {
  "heading": "What information does Notify provide about message delivery?",
  "p_text": "Notify.gov shares back information about message delivery that we receive from individual mobile phone
  carriers. Carriers can only provide information about whether a message was successfully delivered to a specific phone
  number (not a person).

  If you happen to send a message to a landline or out-of-service phone number, these messages will show up as ‘failed’
  in delivery reports.",
  "position": "b-a8",
  },
  {
  "heading": "Can I track engagement with the messages I send?",
  "p_text": "Unlike email, you cannot see if someone reads a message or clicks on a link you included in a message. This
  is a limitation of SMS in general, not Notify.gov. We do highly recommend setting goals for your texting campaigns and
  tracking performance. By combining the delivery reports provided by Notify.gov with other information from your
  program, you may be able to assess engagement and impact.",
  "position": "b-a9",
  },
  {
  "heading": "Is there technical product support offered?",
  "p_text": "We’re on call to answer any questions as you get started using Notify.gov",
  "position": "b-a10",
  },
  ] %}
  <div class="usa-accordion usa-accordion--bordered maxw-tablet">
    {% for item in accordion_content %}
    <h4 class="usa-accordion__heading">
      <button type="button" class="usa-accordion__button" aria-controls="{{item.position}}">
        {{item.heading}}
      </button>
    </h4>
    <div id="{{item.position}}" class="usa-accordion__content usa-prose">
      <p>
        {{item.p_text}}
      </p>
    </div>
    {% endfor %}
  </div>
</section>
{% endblock %}