<p>Notify makes it easy to send personalised messages from a single template.</p>
<p>If you want to include personalised content in your message, you can add a placeholder. Placeholders are filled in with details, like a name or reference number, each time you send a message. You can do this manually or upload a list of personal details and let Notify do it for you.</p>
<h2class="heading-medium">Bulk sending</h2>
<p>To send a batch of messages at once, upload a list of contact details to Notify. If you're sending emails and text messages, you can also schedule the date and time you want them to be sent.</p>
<h2class="heading-medium">API integration</h2>
<p>You can integrate the Notify API with your web application or back-office system to send messages automatically.</p>
<p>Read our <ahref="{{ url_for('.documentation') }}">API documentation</a> for more information.</p>
<h2class="heading-medium">Reporting</h2>
<p>Notify’s real-time dashboard lets you see the number of messages sent. You can also check the current status of any message to see when it was delivered.</p>
<p>Read more about how <ahref="{{ url_for('main.message_status') }}">message status</a> works.</p>
<h2class="heading-medium">Permissions</h2>
<p>Control which members of your team can see, create, edit and send messages.</p>
<p>Notify lets you:</p>
<ulclass="list list-bullet">
<li>set different permission levels for each team member</li>
<li>invite team members who don’t have a government email address</li>
<li>choose who else can manage team members</li>
</ul>
<h2class="heading-medium">Performance</h2>
<p>Notify commits to:</p>
<ulclass="list list-bullet">
<li>sending 95% of emails and text messages within 10 seconds</li>
<li>printing and posting letters by 3pm the next working day (if you send them to us before 5:30pm)</li>
</ul>
<p>We send messages through several different providers. If one provider fails, Notify switches to another so that your messages are not affected.</p>
<p>Visit GOV.UK Performance to <ahref="https://www.gov.uk/performance/govuk-notify">see how Notify is performing</a>.</p>
<h2class="heading-medium">Security</h2>
<p>Notify protects and manages data to meet the needs of government services.</p>
<p>Notify lets you redact personal information from your messages after they’ve been sent. This means that only the recipient can see that information.</p>
<p>Notify uses two-factor authentication (2FA) to keep your account secure. When you sign in, we'll send a unique one-time code to your phone and ask you to enter it before we let you use your account.</p>
<p>Read more about <ahref="{{ url_for('main.security') }}">security</a>.
<h2class="heading-medium">Support</h2>
<p>Notify provides 24-hour online support. If you have an emergency outside office hours, we’ll reply within 30 minutes.</p>
<p>Find out more about <ahref="{{ url_for('.support') }}">support</a>.</p>